Information We Collect

When you use HubCore Console App's cost management platform, we collect various types of information to provide you with our services effectively. This information helps us understand your business needs and deliver personalized financial management solutions.

How We Use Your Information

Your information serves specific purposes within our cost management ecosystem. We use this data to enhance your experience and provide valuable insights for your business financial decisions.

• Provide cost analysis and budget management services tailored to your business needs
• Generate financial reports and spending insights based on your expense data
• Send important notifications about your account, platform updates, and service improvements
• Improve our platform functionality and develop new features based on usage patterns
• Ensure platform security and prevent unauthorized access to your financial information
• Comply with Vietnamese financial regulations and tax reporting requirements when applicable
• Provide customer support and respond to your inquiries about our services

We do not use your financial data for any purpose outside of providing our cost management services. Your business information remains confidential and is never shared with competitors or unrelated third parties.

Data Storage and Security

We take the security of your financial information seriously. Our platform uses industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Your data is stored on secure servers with encryption both in transit and at rest. We regularly update our security protocols and conduct vulnerability assessments to maintain the highest level of protection for your sensitive business information.

We implement multi-factor authentication, regular security audits, and employee training programs to ensure your information remains protected. In the unlikely event of a security incident, we will notify affected users within 24 hours and take immediate action to address the situation.

Your Privacy Rights

Under Vietnamese data protection laws and international privacy standards, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We will respond to your request promptly and keep you informed throughout the process.

Data Sharing and Third Parties

We maintain strict controls over how your information is shared. Your financial data is never sold to third parties or used for purposes unrelated to our cost management services.

Limited data sharing occurs only in these specific circumstances:

• Service providers who help maintain our platform infrastructure and provide technical support
• Payment processors when you purchase our premium services, limited to transaction information only
• Legal compliance when required by Vietnamese law or court orders, with advance notice when legally permitted
• Business continuity partners who help ensure service availability, bound by the same privacy commitments

All third-party partners sign strict confidentiality agreements and are regularly audited to ensure they meet our privacy standards. They can only access the minimum information necessary to provide their specific services.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your user experience and provide personalized cost management insights. These technologies help us remember your preferences and improve platform performance.

We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your dashboard settings. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

Data Retention

We retain your information only as long as necessary to provide our services and meet legal requirements. Financial data is typically retained for seven years to comply with Vietnamese business record-keeping regulations.

When you delete your account, we begin the data deletion process within 30 days. Some information may be retained longer if required for legal compliance, dispute resolution, or fraud prevention. We will always use the least amount of information necessary for these purposes.

You can request information about specific retention periods for different types of data by contacting our privacy team. We regularly review our retention policies to ensure they align with current legal requirements and business needs.

International Data Transfers

While our primary servers are located within Vietnam, some data processing may occur internationally through our trusted service providers. We ensure that any international transfers meet Vietnamese data protection standards and international privacy frameworks.

All international data transfers are protected by appropriate safeguards, including contractual commitments from our partners and technical measures that ensure your information receives the same level of protection regardless of location.

Changes to This Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we will notify you through email and display a prominent notice on our platform.

Minor updates, such as clarifications or contact information changes, will be posted here with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our cost management platform after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you can exercise your right to delete your account at any time.